Free Refunds
You have 14 calendar days to return an item from the date you received it for a free refund. To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. Your item must be in the original packaging, and you must provide proof of purchase.
To initiate a return, please follow these steps:
- Contact our customer service department at lunafit.ro/pages/contact within 14 days of receiving your order.
- Provide your order number and the reason for the return.
- Our customer service team will provide you with a return authorization and further instructions on how to return the item.
Please view the full refund policy here: https://lunafit.ro/policies/refund-policy
Shipping
Lunafit offers free shipping for orders over 350 RON!
Please know that the cost of shipping is calculated at checkout and based on delivery location and weight.
